Shipping Policies

Domestic shipping methods include: PosLaju, FedEx and DHL.

International shipping methods include: DHL, FedEx and UPS.

Yes. The shipping fee depends on the location of the selected country.

For Malaysia shipping, the package will arrive between 7 to 14 working days. For international shipment, the package may take 4 to 6 weeks.

Payment

We accept PayPal, Online Banking and Credit Card payment.

We use the safest and most efficient payment system available that guarantees the payment information is kept safely.

Orders & Returns

Upon successful checkout and payment from the customer, we will received notification of your order through our online system. Customer will receive an invoice when their order is completed, packaged and ready for shipment. 

Customer can cancel any order as long as the order is still in processing phase. Customer will receive an email that show which phase their item is currently in (Received, Pending, Processing, Completed).  Customer can cancel their order through their account.

Customer does not require to set up an account to purchase items.

Tracking number will be sent to the customer (through e-mail) during the shipping process. Customer can track their order status online by entering the tracking number in the online portal of the respective shipment company.